Refund Policy

We want you to be completely satisfied with your purchase. This Refund Policy outlines when and how you can request a refund for products or services purchased from us.

Eligibility for Refunds

You may be eligible for a refund in the following circumstances:

• The product or service does not meet the description provided at the time of purchase
• Technical issues prevent you from accessing or using the product or service
• You have been charged multiple times for the same product or service
• You have not used or accessed the product or service and request a refund within the specified refund period

Refund Period

To be eligible for a refund, you must request it within 30 days of the purchase date. After this period, we cannot guarantee a refund.

How to Request a Refund

To request a refund, please contact our customer support team with the following information:

• Your full name and email address associated with the purchase
• The date of purchase
• Order number or transaction ID
• Reason for the refund request

You can submit your refund request by:

• Email: refunds@orlinmeadow.com
• Contact form on our website
• Phone: +1 (555) 123-4567 (available Monday-Friday, 9:00 AM - 5:00 PM EST)

Processing Time

We will review your refund request within 5 business days and notify you of the decision. If approved, refunds will be processed within 7-14 business days, depending on your payment method.

Refund Methods

Refunds will be issued using the original payment method:

• Credit/debit card payments: 5-10 business days to appear on your statement
• PayPal: 3-5 business days
• Bank transfer: 7-14 business days

Non-Refundable Items

The following items and situations are not eligible for refunds:

• Digital products that have been downloaded or accessed
• Services that have been fully performed
• Customized or personalized products
• Purchases made more than 30 days ago
• Products or services clearly marked as non-refundable at the time of purchase

Cancellation of Subscription Services

For subscription services, you may cancel at any time by logging into your account or contacting our customer support team. Depending on when you cancel:

• If you cancel within the first 7 days of a new subscription, you may be eligible for a full refund
• If you cancel after using the service, you will not receive a refund for the current billing period but will not be charged for future periods

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this Policy periodically.

Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: refunds@orlinmeadow.com

Phone: +1 (555) 123-4567

Address: 189 Langworthy Rd, Salford M6 5PW, UK

Last Updated: May 15, 2023